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MBF Cards merger with AmBank Group FAQ (NEW)
New Tiered Pricing and Late Payment Charge (NEW)
SMS Transaction Alerts (NEW)
AmBank Excess Limit Service & Payment Hierarchy (NEW)
AmBank & AmIslamic Bank Hardcopy Statement Yearly FeeCredit Balance Refund Fee (NEW)
Reply Envelope
The reply envelope for cheque payment will not be provided effective August 2011. You may bank in the cheque at any Cheque Deposit Machine located in AmBank/AmIslamic Bank Branches. Alternatively, you may also make your card payment via Interbank GIRO, Cash Deposit Machine, Standing Instructions, fund transfer via ATM/AmOnline @ ambangkroup.com or call 03 2178 8888 (if you have an AmBank/AmIslamic Bank Savings or Current Account)
Secondary Contact
For general banking information, please log on to www.bankinginfo.com.my • You may also wish to contact Bank Negara Malaysia at 1-300-88-5465 (9.00am-5.00pm, Mon-Fri) or email at bnmtelelink@bnm.gov.my • Walk-in to BNMLINK customer service centre (9.00am-5.00pm, Mon-Fri) Ground Floor, D Block, Jalan Dato’ Onn, 50480 Kuala Lumpur • Call the Financial Mediation Bureau at 03-2272 2811
Overseas Card Usage
Please notify us in advance if you plan to use your Card abroad or overseas internet transaction or high ticket size transaction to avoid card usage interruption, by calling our contact centre (24 hours) at 1300 80 8888.
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