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Web Chat

Web Chat

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Please complete the details below and we will start a live chat session with you

Name

Identification Type

New IC No. / Passport No / Armed Force No.

Contact No.

E-Mail Address

Category

Product

Error Code 1001 : We regret to inform that AmBank Chat service is undergoing a system maintenance and currently not available. Please try again later. For urgent matters, kindly call AmBank Contact Centre at 1300 80 8888 (Domestic) or +603-2178 8888 (International) or email to customercare@ambankgroup.com

Mandatory Input

Kindly be informed that our Web Chat service supports only Internet Explorer 7.0 and above, Google Chrome and Mozilla Firefox web browsers.

Important Note:

Please be informed that all chat transcripts will be monitored and stored for quality control purposes. Our Chat Service is currently available in English and Bahasa Malaysia.

The operating hours for our Chat Service are from 8.45am to 5.45pm, Monday to Thursday and 8.45am to 4.45pm on Friday. We are closed on Saturday, Sunday and Public Holidays.

Terms and Conditions apply, click HERE for more information.

Note : Our Chat Service is for AmBank Retail Banking Products and General Information enquiries only. For your account information, please call AmBank Contact Centre at 603-2178 8888 or log on to AmOnline Internet Banking.

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