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| eFD / eGIA-i |
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1.What is an eFD / eGIA-i? eFD / eGIA-i allows the simplicity in Fixed Deposit / General Investment Account-i placement & redemption through AmOnline without the need to visit a branch. There will be no receipt / certificate issued upon placement, however, you have the option to print a confirmation receipt as proof of your transaction. 2.What are the criteria to open an eFD / eGIA-i account? You will need to have an AmBank or AmIslamic Bank Current or Savings Account and be a registered user of AmOnline. 3.Is the service available 24 hours? No, the service is only available during AmOnline operating hours from 6am to 11.45pm 4.Can I open a joint eFD / eGIA-i account? No. ONLY individual accounts can be opened.
Joint Account, Trustee Account, Sole Proprietor and any other non-Individual account type are NOT available.
5.What is the minimum and maximum deposit amount? The minimum amount is RM5,000 for 1 month and RM500 for 2 months and above. There is no maximum amount 6.What are the interest rates / Profit Sharing Ratio (PSR) and tenures available under eFD / eGIA-i? It is similar to the existing FD / GIA-i.
For easy reference, click here for the interest rates / PSR and tenures. 7.When is the effective date of my eFD / eGIA-i placement? When will the eFD / eGIA-i account reflect in AmOnline? The eFD / eGIA-i placement will take effect immediately. However, the eFD / eGIA-i will only reflect in AmOnline on the next working day. 8.Do I need to link my eFD / eGIA-i account to AmOnline? No. eFD / eGIA-i account will link to your AmOnline automatically. 9.Will there be a physical eFD / eGIA-i certificate issued? No. However, upon confirmation of placement, you can choose to print the eFD / eGIA-i confirmation receipt for your own reference. 10.Can I use the printed confirmation receipt to redeem in cash? No. You can redeem it via AmOnline only. 11.Can I convert a Fixed Deposit / General Investment Account-i placed at branch to eFD / eGIA-i? No. You will need to redeem the Fixed Deposit / General Investment Account-i first at the branch, and then make an eFD / eGIA-i placement via AmOnline. 12.Are all eFD / eGIA-i products Auto Renewable? 13.What do I do if I want to change the tenure or principal amount on my eFD / eGIA-i? You will have the option to either perform premature redemption or redeem upon maturity date on AmOnline. Thereafter, you may make the new placement on the same day. 14.Can I perform a premature redemption? Yes, you can. However, there will be no interest / profit paid for premature redemptions made within 3 months of the placement date. After 3 months, interest / profit (if any) will be paid for the number of days the eFD / eGIA-i is placed.
For eFD, the interest rate payable will be half of the quoted rate.
As for eGIA-i, withdrawal made after completion of 3 months, a portion of eligible profit may be paid to the accountholder. The profit (if any) will be based on the prevailing lower tenure rate. 15.Will I be able to cancel the eFD / eGIA-i account? Any successful eFD / eGIA-i placement is not cancellable or redeemable on the same day of placement.
Note: You will have to wait until the next day of placement before you can perform a premature redemption.
16.Can I withdraw a certain amount of my eFD / eGIA-i or make a partial redemption? No, partial redemption is unavailable 17.Can I check / enquire the amount of interest / indicative profit I will be getting without performing redemption? Yes. When you select the eFD / eGIA-i account that you want to enquire on the redemption page, the “Principal Amount” and “Redemption Amount” will be shown.
The interest / indicative profit you will be getting on the day will be =
“Redemption Amount” – “Principal Amount”
18.Is pledging of eFD / eGIA-i accounts allowed? 19.Who should I contact for further enquiries? Kindly call our Contact Centre (24 hours) at +603 2178 8888
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