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ATM Regional Link

1.What is ATM Regional Link service?
ATM Regional Link service is a cross-border ATM withdrawal service initiated by MEPS which will enable our Bankcard (ATM card) holders to withdraw cash in foreign currencies using other country's ATM network i.e. NETS of Singapore and Arta Jasa of Indonesia. This cross-border ATM withdrawal service is also available to Singaporeans and Indonesians whenever they travel to Malaysia.
2.Who are eligible to use this service?
All AmBank ATM Card holders are allowed to use this new service.
3.How can I use this new service?
You are required to activate your bankcard (ATM card) before you travel to Singapore or Indonesia through any of the following channels:
1. AmBank ATMs;
2. AmBank Contact Centre at 1300 80 8888 (Domestic) or (603) 2178 8888 (Overseas);
Customers may opt for either the temporary (by stating the number of months) or permanent ATM Regional Link service whenever they activate the ATM Regional Link service via any of the abovementioned channels.

Click below for more FAQs on how to activate the atm card.
www.meps.com.my/faq/atm
4.What is the minimum and maximum withdrawal limits?
The withdrawal limits are the same as the local withdrawal limits.
5.What is the service fee being charged for this cross-border service?
RM10 will be debited from customer's account for every successful ATM Regional Link cash withdrawal transaction performed at NETS of Singapore or Arta Jasa of Indonesia ATMs.
6.When will this service be made available?
ATM Regional Link Service with:

NETS Since 27 Nov 2006

Artajasa Since 23 Jan 2007
7.Am I required to deactivate the ATM Regional Link service once I return from Singapore or Indonesia?
Yes, you are advised to deactivate your bankcard (ATM card) ATM Regional Link service once you returned from either Singapore or Indonesia for security purposes.
8.What are the types of transactions offered for this cross-border service?
For the time being, this cross border ATM service only supports Cash Withdrawal transaction.
9.How do I recognise an ATM that provides this service while travelling in Singapore/Indonesia?
While travelling in Singapore/Indonesia, look out for the NETS/Artajasa ATM which displays the "Bankcard" service logo as shown below:
10.How do I recognise an ATM that provides NETS and Artajasa service?
While travelling in Malaysia, look out for AmBank ATM which displays the "NETS" or "ATM Bersama" logo as shown below:

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