AmBank Group

FAQs

Visa PLUS

Electronic Banking Centre


Visa PLUS

1.What is Visa PLUS?
Visa PLUS is an integrated global ATM network that allows the cardholders to access their saving, current or credit card account when they are traveling overseas.

Cardholders will be able to make cash withdrawal and balance enquiries at ATMs displaying the Visa PLUS logo worldwide.
2.When will this service be made available?
From 16th January 2006 onwards (for acquiring only).
3.Who can use Visa PLUS facilities?
International ATM card credit cardholders bearing Visa PLUS logo.
4.What are the services available?
Cash withdrawal and balance enquiry only.
5.What do customers need to do before they can use Visa PLUS facilities?
Cardholders are required to activate their ATM or Credit Card for overseas usage through their issuing bank.

Once activated, cardholders may use their ATM or Credit Card for Visa PLUS facilities at any AmBank ATMs.
6.What are the service charges?
As an acquirer, AmBank will not charge cardholder for the Visa PLUS acquiring transactions. Please refer to issuing bank for the service charges.
7.How much can a customer withdraw using these facilities?
The withdrawal limit follows the existing limit set by ATM cardholders at the issuing bank.
8.What will be the currency rate for cash withdrawal and balance enquiries?
The currency rate will be controlled by Visa PLUS and should be a standard rate (in RM) across all participating banks in Malaysia.