Privacy Policy

About this Privacy Policy Statement

This privacy policy statement applies to the FBM KLCI etf (formerly known as FBM30etf) web site located at www.fbmklcietf.com.my, owned and operated by AmInvestment Services Berhad (154432-A) (“AIS”).

By using or accessing the FBM KLCI etf site, you shall be deemed to have accepted this Privacy Policy Statement ("this Statement"). If you do not accept this Statement, please immediately discontinue your access to the FBM KLCI etf site.

AIS reserves the right to change the contents and/or services offered on the FBM KLCI etf site including this Statement at any time and without notice. By your continued use or access of the FBM KLCI etf site, you shall be deemed to have agreed to and accepted the changes in this Statement. You are advised to periodically review this Statement for changes.

In addition to this Statement, specific privacy provisions may apply to certain sections of the FBM KLCI etf site. These specific privacy provisions must be read together with this Statement. In the event of any inconsistency between this Statement and the specific provisions, the specific provisions shall prevail.

For the purposes herein, all words and expressions shall have the same meaning as in the Terms of Use, except where otherwise expressly stated.

Collection of Personal Information

The FBM KLC etf site is committed to ensure the privacy of its users.

The information we collect is information that we require in order to perform our services and offer our product to you. We collect personal information when you use the application forms to apply for our products and/or services and when you use the e-mail address available on the FBM KLCI etf site.

Use and Disclosure of Information

Personal information supplied by you through the FBM KLCI etf site shall be used in providing AIS's services. AIS may also use your personal information to market AIS's products and services to you based on your interests and to mainly assist AIS in customising and delivering its services and products that may be of interest to you.

AIS will not use or disclose information collected about you, other than for the purpose made known to you, a purpose you would reasonably expect, a purpose required, authorised or permitted by or under law, or a purpose otherwise authorised by you.

You agree that AIS shall not disclose your personal information unless the following circumstances apply:

  • for the purpose of processing your application for our products or services;
  • when cross selling and cross servicing the products and/or services of AIS; and/or
  • to any third party service providers, contractors, agents who provide administrative, telecommunication, computer payment or securities clearing or other services to AIS in connection with the operation of its business. In such cases, AIS will require that such persons undertake to keep your information confidential.

Although AIS uses reasonable efforts to ensure that third parties keep your information confidential, please be informed that AIS has no control over these third parties, who may or may not further disclose information to other parties and there can be no assurances that such parties will not solicit you via e-mail or otherwise.

Demographic or statistical information collated from any information provided by you upon your use of the FBM KLCI etf site may be divulged to any third party. Such demographic or statistical information shall be in the form of a summary or compilation of information, which is not personally identifiable.

If you do not wish to be solicited for products or services offered by AIS, please indicate accordingly when requested.

Information Security

AIS takes reasonable care to ensure that the FBM KLCI etf site is safe and secure, however please be informed that no data transmission over the Internet can be guaranteed as fully secure. As such, AIS cannot guarantee or warrant the security of any information you send to us through the FBM KLCI etf site. You submit information at your own risk. Once AIS receives your information, AIS will take all reasonable steps to protect the data held in its system.

Your access to your Personal Information

AIS regards confidentiality and privacy of your information of paramount importance. Upon request, we may provide you access to the personal information we hold about you. The information will be limited to your address, occupation, age, sex, martial status, accounts with us and the balances and statements relating to those accounts. You can also inform AIS in writing of any changes or errors in your personal information and AIS will update its records or correct any errors as soon as possible as to ensure accuracy and completeness of your personal information.

Links to other Sites

The FBM KLCI etf site may be linked to other web sites but AIS is not responsible for the privacy practices or the contents of these linked sites. AIS advise you to read the privacy practices of those linked sites.

Enquiries and Complaints

You may address any queries, concerns or complaints regarding the use of your personal information or this Statement, using the contact information provided below.

Contact Information:
AmInvestment Services Berhad
9th Floor, Bangunan AmBank Group
55, Jalan Raja Chulan
50200 Kuala Lumpur
Tel: 03-2032 2888

E-mail Address:
etf@ambankgroup.com