The COVID-19 pandemic created difficulties for individuals and businesses and also affected how we operated and performed. In addition to these challenges, we have also resolved our historical matters amicably to allow the Group to move forward without further distractions.
TAN SRI AZMAN HASHIM
Non-Independent Non-Executive Chairman
Our Group navigated a volatile year with challenges that tested our resilience. The unprecedented COVID-19 pandemic has had a profound impact on the Bank, our customers, and stakeholders, from the disruption of businesses and livelihoods due to lockdowns to the acceleration of digital banking.
DATO’ SULAIMAN MOHD TAHIR
Group Chief Executive Officer
"We achieved consistent growth in revenues and profit before provision. We recorded a significant increase in credit impairment overlays and together with exceptional charges, have impacted our earnings for the year. The repayment assistance afforded to our borrowers and our actions to strengthen our balance sheet further ensure that our Group remains resilient in an uncertain environment."
Group Chief Financial Officer