Sustainability Statement | AmBank Annual Report 2021

SUSTAINABILITY PERFORMANCE

Responsible Banking
0
business customers reached
0%
increase in total customer
compliments received
0% reduction
in complaints received
RM0 billion
contributed to the SME sector
through loans and financing
0%
of products/services covered and
assessed for compliance
Zero
cyber threats/online breaches
reported for three consecutive years
RM0 million
channelled for start-ups
through the SME Biz Start-up-i
Conscious Self-Conduct
0 employees
trained in technical skills,
0 trained in soft skills and
0 trained in leadership skills
0%
female workforce
0% top Management/
Senior Management are women
0
average hours of training
provided per employee
0% of complaints /
grievances received via
whistleblowing channels were
resolved within 90 days
0% of employees
are unionised
RM0 million
total contributions to
suppliers with
0 active local suppliers
0% reduction
in total carbon emissions
0% reduction
in petrol consumption
0% decrease
in electricity consumption
Positive Societal Impact
RM0
invested into community initiatives
0
community members reached
RM0
total Zakat contribution