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AmBank allows for temporary deferment or restructuring of instalment repayments for customers affected by the Novel Coronavirus (2019-nCoV)

AmBank Group will offer temporary deferment or restructuring of instalment repayments for its individual and SME customers in the wake of the Novel Coronavirus (2019-nCoV).

“This is a trying time for everyone in Malaysia, and globally as well. As a caring bank, AmBank is sympathetic towards the plight of our customers, particularly individuals and SMEs, who are affected by the 2019-nCoV. AmBank is committed in assisting them during this trying time," said Dato’ Sulaiman Mohd Tahir, Group Chief Executive Officer, AmBank Group.

Individual and SME customers who are affected by the 2019-nCoV may approach AmBank, which will then evaluate and consider offering temporary deferment or restructuring of instalment repayments to ease the burden of its customers, who are more susceptible to the adverse impact arising from the 2019-nCoV.

In addition to this, AmMetLife and AmMetLife Takaful have introduced supportive financial relief to assist policy owners. Both insurance companies will cover hospital admission due to 2019-nCoV (subject to benefit limits and terms and conditions of the policy), which the Ministry of Health currently requires treatment to be undertaken at designated government hospitals.

 

For further information or assistance, customers may call 03-2178 8888 or email us at customercare@ambankgroup.com or visit our nearest branch.