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Web Chat

Welcome to


Important Note:

Please be informed that all chat transcripts will be monitored and stored for quality control purposes. Our Chat Service is currently available in English and Bahasa Malaysia.

The operating hours for our Chat Service are from 8.45am to 6.00pm, Mondays to Fridays. We are closed on Saturdays, Sundays and Public Holidays.

Terms and Conditions apply (Eng | BM).

Note: Our Chat Service is dedicated to serve Personal Banking products, services and general information enquiries only. To ensure we protect your privacy and confidential information at all times, please call AmBank Contact Centre at 603-2178 8888 or log on to for any account-related enquiries

Please complete the details below and we will start a live chat session with you

  * Name :
    Identification Type :
    New IC No. / Passport No / Armed Force No. :
  * Contact No. :
    E-Mail Address :
  * Category :
  * Product :
* Mandatory Input

AmBank WebChat supports only Microsoft Internet Explorer 7.0 and 8.0, Google Chrome and Mozilla Firefox web browsers (PCs only).