AmBank Group Assists Customers Affected by Floods
AmBank Group is ready to
assist customers who are currently affected by the floods. The affected areas
include the states of Kelantan, Pahang, Terengganu, Perak and Perlis.
Tan Sri Azman Hashim,
Chairman, AmBank Group said, “We sympathise with our customers who have been
affected by the floods and we are aware that they may be experiencing
difficulties and severe inconveniences as a result of this natural disaster.
AmBank Group would like to reassure them that we are on hand to help them as
far as possible, and to call our hotlines or contact their branch should they
require assistance. We are committed to our customers in this time of need and they
are in our thoughts and prayers as we hope and look forward to improving
conditions.”
Information on AmBank Retail Banking
- Customers of AmBank (M) Berhad (AmBank), whether
individuals or businesses who have experienced difficulties and disruptions as
a direct result of the flooding can contact their nearest branch or the AmBank Flood Hotline at 03-2054 6688.
- With immediate
effect and upon request, AmBank will
make every effort possible to consider a moratorium of up to six months on
affected customers’ monthly installments/repayments and a one-off waiver
relating to late payment/penalty charges. (For customers of AmBank)
- For customers
seeking for replacement of passbooks, cheque books, fixed deposit certificates,
ATM, Credit and Debit cards, AmBank will waive all incidental and replacement
charges to help ease the burden where possible.
Information on AmGeneral Insurance Berhad
(AmAssurance and Kurnia Insurans)
- Customers who
are experiencing difficulties due to the floods are advised to contact their
AmAssurance or Kurnia agents or contact the Kurnia Auto Assist 24-hour Care Line at 1 800 88 3833.
Information on AmMetLife Insurance Berhad
- Customers who
are affected by the floods can contact the AmMetLife
Customer Care Centre at 1 300 88 88 00.
Information on AmMetLife Takaful Berhad
- Customers who
are affected by the floods can contact the AmMetLife
Takaful Customer Care Centre at 1 300 229 777.
Contribution of essential
items for families affected by the floods
AmBank Group, through its
sports club, Kelab AmBank Group (KAG), will be setting up collection centres to
receive essential items from members of the public who wish to help those
affected by the floods. The collection centres are located in the Kuala
Lumpur/Petaling Jaya area and are open from 10.00 a.m. to 5.00 p.m. from Wednesday 31 December 2014 until Friday 9
January 2015 (except weekends and public holiday).
KAG will also be
organising sessions to aid with the cleanup of premises affected by the floods,
once the situation permits.
We are collecting ONLY (no cash) the following items from
members of the public:
- Food items:
Drinking water, canned food, biscuits/cookies, formula milk, 3-in-1 drinks, instant
noodles
- Clothing:
Inner wear, ‘Kain pelikat/batik’, disposable baby/adult diapers, disposable
panties/underwear
- Other items:
torch lights (with batteries) and candles, power banks, sleeping bags, baby
milk bottles
The collection centres are
located at:
- Lobby, Menara
AmBank, No. 8, Jalan Yap Kwan Seng, 50450 Kuala Lumpur (Behind Electronic
Banking Centre)
- Hall, Level 7,
Bangunan AmBank Group, No. 55, Jalan Raja Chulan, 50200 Kuala Lumpur
- Lobby, Menara
AmMetLife, No. 1, Jalan Lumut, 50400 Kuala Lumpur
- Lobby, Menara
Kurnia, No. 9, Jalan PJS 8/9, 46150 Petaling Jaya, Selangor
- Lobby, AmBank
Group, Damansara Fairway 3, 6C, Persiaran Tropicana, Tropicana Golf &
Country Resort, 47410 Petaling Jaya, Selangor