Contact Us
For enquiries, kindly contact our Customer Service Officers at:
AmFunds Management Berhad - Company No. 198601005272 (154432-A) 9th and 10th Floor, Bangunan AmBank Group 55, Jalan Raja Chulan 50200 Kuala Lumpur Tel: 03-2032 2888 Website: www.aminvest.com E-mail: enquiries@aminvest.com
|
|
|
Dispute Support
1. For internal dispute resolution, you may contact our customer service representative:
(a) |
via phone to |
: |
03-20322888 |
(b) |
via fax to |
: |
03-20315210 |
(c) |
via e-mail to |
: |
enquiries@aminvest.com |
(d) |
via letter to |
: |
AmFunds Management Berhad |
|
|
|
9th Floor, Bangunan Ambank Group |
|
|
|
No. 55, Jalan Raja Chulan |
|
|
|
50200 Kuala Lumpur |
2. If you are dissatisfied with the outcome of the internal dispute resolution process, please refer your dispute to the Securities Industry Dispute Resolution Center (SIDREC):
(a) |
via phone to |
: |
03-22822280 |
(b) |
via fax to |
: |
03-22823855 |
(c) |
via e-mail to |
: |
info@sidrec.com.my |
(d) |
via letter to |
: |
Securities Industry Dispute Resolution Center (SIDREC) |
|
|
|
Unit A-9-1, Level 9, Tower A |
|
|
|
Menara UOA Bangsar |
|
|
|
No.5, Jalan Bangsar Utama 1 |
|
|
|
59000 Kuala Lumpur |
3. You can also direct your complaint to Federation of Investment Managers Malaysia (FiMM) even if you have initiated a dispute resolution process with SIDREC. To make a complaint, please contact the FiMM’s Legal Department:
(a) |
via phone to |
: |
(03) 2092 3800 |
(b) |
via fax to |
: |
(03) 2093 2700 |
(c) |
via e-mail to |
: |
complaints@fimm.com.my |
(d) |
via online complaint form available at www.fimm.com.my |
(e) |
via letter to |
: |
Legal Department |
|
|
|
Federation of Investment Managers Malaysia |
|
|
|
19-06-1, 6th Floor, Wisma Tune |
|
|
|
No. 19, Lorong Dungun |
|
|
|
Damansara Heights |
|
|
|
50490 Kuala Lumpur |
4. You can also direct your complaint to Securities Commission Malaysia (SC) even if you have initiated a dispute resolution process with SIDREC. To make a complaint, please contact the SC's Investor Affairs & Complaints Department:
(a) |
via phone to the Aduan Hotline at |
: |
03-62048999 |
(b) |
via fax to |
: |
03-62048991 |
(c) |
via e-mail to |
: |
aduan@seccom.com.my |
(d) |
via online complaint form available at www.sc.com.my |
(e) |
via letter to |
: |
Investor Affairs & Complaints Department |
|
|
|
Securities Commission Malaysia |
|
|
|
No 3 Persiaran Bukit Kiara |
|
|
|
Bukit Kiara |
|
|
|
50490 Kuala Lumpur |