Kuala Lumpur, 8 May 2025 — AmMetLife Insurance Berhad has announced claims pay out of approximately RM72.6 million for its individual policies from January to December 2024, underscoring the company’s mission of being a trusted partner in protection and financial security.

 

The claims pay out comprise RM35.9 million in death claims, RM30.9 million in medical claims, RM2.9 million in critical illness benefits and RM2.5 million for total and permanent disability (TPD) claims. “These claims statistics demonstrate our steadfast commitment to our policyholders and our promise to be there for them when they need us the most. It also highlights the value of insurance protection in helping our customers navigate life’s uncertainties,” said Rangam Bir, CEO of AmMetLife.

 

“As a life insurer, the inherent nature of our business is to be a force for good in the world. By pooling risk and investing premiums prudently, we are always there for our policyholders in their time of need,” added Rangam.

       

AmMetLife continues to enhance its claims experience with streamlined digital processes. The company's proactive approach include implementing digital claims submission, online claims status check as well as simplified claims processing and tracking to reduce processing time.

 

Please visit https://www.ammetlife.com/support/policy-servicing/claims/ or call 1300888800 to learn more about our Claims process.