Sustainability approach

Sustainability is integral to how we conduct our business, serve our customers and create long-term value for our stakeholders. We are committed to embedding sustainability considerations into our strategy, operations, decision-making and business relationships in a responsible and ethical manner to contribute to the greater good of our stakeholders and ensure our longevity, relevance and profitability.

Our approach to sustainability is guided by our Group Sustainability Framework which integrates our sustainability principles and Value-Based Intermediation (VBI). This is anchored on:

• Responsible Banking: We are committed to conduct our business and engage customers in a responsible manner.
• Conscious Self-Conduct: We are conscious that our internal conduct has sustainability and climate-related implications.
• Positive Societal Impact: We contribute towards the creation of a positive impact to our communities.

These core themes should be emulated within the respective components of this document.

We also recognise the global sustainability challenges and the influence we hold as a financial institution. As such, we align our strategies with the relevant United Nations Sustainable Development Goals (UN SDGs), focusing on our impact towards contributing to global economic, environmental, and social progress.

Sustainability is reflected in how we make decisions, manage risks, treat people fairly, conduct business ethically, use resources responsibly and uphold stakeholder trust as set out throughout this Code and the Group’s related policies. This includes acting with integrity, complying with AmBank Group’s anti-bribery and corruption requirements and raising concerns through appropriate channels where misconduct or unethical behaviours is observed.

All employees are expected to support AmBank Group’s sustainability commitment by:

• Upholding the Group’s values, policies and applicable laws and regulations
• Acting with integrity, accountability and professionalism in all business dealings
• Considering, where relevant, the environmental, social and ethical implications of our actions and decisions
• Supporting responsible and fair business practices in serving customers, managing operations and engaging business partners
• Using resources responsibly and avoiding unnecessary environmental impact in the course of work
• Contributing to a culture of responsible conduct and accountability

By embedding these principles into our day-to-day conduct, we help strengthen AmBank Group’s resilience, uphold stakeholder trust and contribute to sustainable and inclusive growth.