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  5. Managing Conflict of Interest

Managing Conflict of Interest

Potential conflicts

Everyone at AmBank Group is expected to act in a way that reflects our commitment to integrity and responsible business behaviour.

Conflicts of interest arises when an employee places his or her personal interests before the interests of AmBank Group and where such personal interests unduly influence the employee’s business judgments, decisions, or actions.

You must ensure that personal and business affairs do not conflict with or appear to be conflicting with AmBank Group’s interest. Any potential conflict observed during your day-to-day interactions at the Group must be reported immediately.

 

Giving and accepting gifts

All employees must strictly adhere to AmBank Group’s Anti-Bribery and Corrupt Practices Policy and related Policies e.g. No Gift Policy.

A gift is defined as anything of value including items such as money, securities, business opportunities, goods, services, entertainment, company sponsored events, food, drink or vacations.

Our customers and suppliers are vital to AmBank Group’s success. Hence, it is imperative that these relationships remain objective, fair, transparent and free from conflict.

As an employee of AmBank Group, you should not:

  • Accept or give cash or cash equivalents (e.g. checks, cash convertible gift certificates or cards, securities and loans, etc.)
  • Accept or give anything that could be viewed as a bribe, payoff or improper influence
  • Use your position in any way to obtain anything of value from prospective or existing customers, suppliers or business partners
  • Provide entertainment that is lavish or too frequent for an existing or prospective customer or supplier
  • Accept or give gifts from any supplier during the selection process, whether or not you are the primary relationship manager or involved directly in the negotiation
  • Participate in any action that would cause the other person to violate their own company’s standards for gifts and entertainment
  • Provide gifts or entertainment to an existing or prospective customer or supplier that are not recorded in the Gift Register.

 

Charitable contributions

AmBank Group is supportive to contribute towards charitable organisations. However, you should perform relevant due diligence procedures prior to dealing with them.

This is necessary to prevent contributing to charitable organisations which may be engaged in terrorism, money laundering or other criminal activity.

Any charitable contribution that could influence business decisions, should be avoided at all cost. This includes contribution requested by or made to an employee, customer, supplier, government official or business partner. Charitable contributions of a political nature are not allowed.

All charitable contributions made on behalf of AmBank Group should be approved in accordance with the Group’s Capital & Operational Authority Delegation Policy.

 

Outside business activities

All employees must declare any involvement in business activities outside of AmBank Group in order to prevent potential conflict of interest. Employees shall not, without prior written consent of the Group, directly or indirectly carry on or be engaged, concerned or interested in any other business activities or occupation which:​

  • is similar or in competition with the business of the Group; or
  • in the opinion of the Group, may prevent the employee from carrying out their work duties efficiently or be detrimental to the interest of the Group.

Employees must not hold appointments as director, officer, administrator, trustee or hold direct or indirect financial interest as partner or shareholder with AmBank Group’s customers and vendors without prior approval from the Group.​

Examples of outside business activities include the following :​

  • Outside employment or business dealings
  • As employees are expected to devote their time to fulfil their employment obligations with the Group, we should not be involved in any outside employment or business dealings, including any part-time or after-hours work or business dealings.

    We should not undertake any outside business dealings with the Group’s auditors or with existing or prospective customers and suppliers to avoid actual or potential conflicts of interest.

    Prior approval from the Group is required if the employee intends to be involved in any outside employment or business dealing.

  • Outside service as a director, officer or general partner
  • Approval from the Group is required if an employee intends to hold an external position responsible for the oversight, management or direction of an outside business or organisation. This includes being a director, office-bearer or any industry-related appointments in a trade, industry or professional organisation (e.g. Asian Institute of Chartered Bankers, Malaysian Institute of Accountants).

  • Ownership of an outside business
  • AmBank Group approval is required if an employee intends to own an outside business, whether as a sole proprietor, partner or shareholder. Holding of shares in listed companies are not required to be declared unless management considers the interest to be material based on the following criteria:
    a) Holdings of five (5) percent or more of the voting shares;
    b) The employee / shareholder has influence over the board of directors’ composition, appointment and decision making; or
    c) The financial interest of the employee in the listed companies is considered likely to impair the objectivity of the employee concerned.

  • Political involvement
  • While the Group does not discriminate against employees based on their political affiliation, employees must ensure that their political involvement does not impact their work or cause any potential conflict of interest. Any political activities must be performed in the employee’s personal time and outside of the workplace. The employee must not solicit other AmBank Group employees, customers or vendors to participate in the political activities.

  • Fiduciary appointment
  • Employees should abstain from approving any Group’s transactions relating to an estate if the employee is an administrator, executor, guardian or trustee of the estate and is also a beneficiary to the estate.

  • Non-profit, community and charitable organisations
  • AmBank Group approval is required if an employee intends to serve as a board member or an officer of any non-profit, community or charitable organisation.

  • Outside employment or business dealings
  • As employees are expected to devote their time to fulfil their employment obligations with the Group, we should not be involved in any outside employment or business dealings, including any part-time or after-hours work or business dealings.

  • Family-related organisations
  • Employees may hold or inherit shares in family-related companies for purpose of estate planning. We should obtain the Group’s approval for the ownership interest, of which approval should not be unreasonably withheld.

AmBank Group reserves the right to request for you to discontinue your involvement in any of the above if the Group observes any conflict of interest. 

 

Dealing with families and close personal friends

In general, a family member and personal friend should not have any business dealings with you or with anyone who reports to you in AmBank Group.

Conflict may arise if:

  • a family member or a close personal friend is working for a company that does business or seeks to do business with AmBank Group, as a customer or supplier
  • a family member or a close personal friend is working in the same department, functional line or business approval flow within AmBank Group.

 

You should notify AmBank Group of your involvement where you or your family member have personal financial connections, financial interests or decision-making influence. AmBank Group has the right to ask you to discontinue your involvement in such dealings or reassign you to another job function if they perceive any conflict of interest.​

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