Concious Self Conduct
Our sustainability commitments start within. Central to our values, we uphold the highest standards of ethical behaviour, governance, and compliance across our organisation. By prioritising employee well-being, professional development, and a culture of accountability, we cultivate a workplace that drives sustainable growth and operational excellence.
Material Matters
M6. INTEGRITY & PREVENTING FINANCIAL CRIME
| Definition | Upholding rigorous corporate governance, compliance with laws, regulations and Shariah standards, with a commitment to stringent anti-money laundering practices, ethical operations, transparency, accountability, and integrity. |
| Why is it important | Preventing financial crime and misconduct reinforces trust among stakeholders, ensures regulatory confidence, and lays the foundation for long-term success. |
| Approach | Guided by robust policies that align with regulatory requirements including AmBank Group’s Code of Conduct, Anti-Bribery and Corrupt Practices (ABCP) Policy, AmBank Group Anti-Money Laundering, Counter Financing of Terrorism, Counter Proliferation Financing and Targeted Financial Sanctions Policy, and Whistleblower Protection and Report Investigation Policy, we foster a culture of integrity. |
M7. ENHANCING EMPLOYEE WELL-BEING
| Definition | Providing a safe and healthy environment that promotes work-life balance, fostering a positive culture to support employee physical and mental well-being. |
| Why is it important | Employee well-being is vital to fostering a resilient and motivated workforce that drives productivity and long-term organisational resilience. |
| Approach | We take a holistic view of employee well-being, focusing on four key dimensions: financial, physical, mental and social. This approach is guided by two key frameworks – our Occupational Safety and Health (OSH) Framework and our Well-Being Framework, demonstrating our commitment to providing a safe and supportive work environment. |
M8. DEVELOPING OUR PEOPLE
| Definition | Providing employees with well-defined career development and training programmes that build a skilled and resilient talent pool. |
| Why is it important | A future-ready workforce powers progress – meeting rising stakeholder expectations, boosting engagement, and keeping us ahead in a competitive landscape. |
| Approach | We cultivate a culture of continuous learning and high performance by adhering to our Learning and Development (L&D) Principles, supported by fair compensation and performance recognition. Aligned with Bank Negara Malaysia’s Future Skills Framework, our L&D Strategy is designed to future-proof our workforce. |
M9. DRIVING DIVERSITY, EQUITY, & INCLUSION (DEI)
| Definition | Encouraging an inclusive workplace culture that values and treats all employees equally, irrespective of differences in age, gender, race, or social background and promotes fair remuneration for all. |
| Why is it important | A diverse workforce brings fresh perspectives that spark innovation while fostering inclusivity and strengthening responsible business practices. |
| Approach | We uphold ‘A Fair and Respectful Workplace’ as outlined in AmBank Group’s Code of Conduct. Our DEI strategy focuses on attracting and developing diverse talent, raising internal awareness, and collaborating with external partners to advance diversity and inclusion. |
M10. RESPONSIBLE CONSUMPTION
| Definition | Fostering environmental responsibility by measuring our greenhouse gas (GHG) emissions and implementing effective emission reduction programmes to manage and minimise our environmental impact. |
| Why is it important | As financial stewards, we lead by example in reducing emissions to support our long-term sustainability strategy and contribute to the broader low-carbon transition. |
| Approach | To advance our Net Zero 2050 agenda, we focus on measurable impact—aligning with science-based targets and driving resource efficiency. Our efforts prioritise energy and waste reduction, guided by international standards and internal policies such as the Group Energy and Environmental Policies. |
M11. RESPONSIBLE PROCUREMENT
| Definition | Establishing a fair and responsible procurement system that empowers suppliers and incorporates sustainability into the supply chain. |
| Why is it important | Responsible procurement ensures supplier practices align with our sustainability commitments while supporting the growth of local communities. |
| Approach | We embed sustainability criteria into selection and prioritise local sourcing. Guided by the Supplier Code of Conduct (SCOC), we expect ethical, sustainable practices, reinforced through risk assessments and transparent reporting. |